Kohiwi Terraces Privacy Policy

Our Commitment to Privacy

Kohiwi Terraces respects your privacy and is committed to handling personal information responsibly. This Privacy Policy describes the types of information we may collect through kohiwiterraces.co.nz and explains how that information may be used.

We aim to handle personal information in accordance with applicable New Zealand privacy requirements, including the Privacy Act 2020 and its information privacy principles.

Information We May Collect

When you contact Kohiwi Terraces or submit an enquiry through our website, we may collect personal information that you voluntarily provide to us.

• Your full name.
• Your email address.
• Your phone number.
• The home type or property you are interested in.
• Messages, questions or information included in your enquiry.
• Other information you choose to provide when communicating with us.

We may also receive basic technical information associated with website visits, such as browser type, device information, IP address and general website usage data where this is collected by our website hosting, security or analytics technologies.

Why We Collect Personal Information

We collect and use personal information where it is reasonably necessary to respond to enquiries and operate our website and residential development activities.

• Responding to property and development enquiries.
• Providing information about available homes and project details.
• Contacting you in relation to an enquiry you have submitted.
• Arranging discussions or follow-up communication where requested.
• Improving our website and customer experience.
• Maintaining website security and preventing misuse or spam.
• Meeting applicable legal and regulatory requirements.

Website Enquiry Forms

When you complete an enquiry form on this website, the information you submit may be sent to the Kohiwi Terraces team so that we can respond to your request.

Please only provide information that is relevant to your enquiry. You should not submit highly sensitive information through the website enquiry form unless specifically requested and an appropriate method of communication has been provided.

How We Use and Share Information

Personal information will generally be used for the purpose for which it was collected or for a directly related purpose.

Where reasonably necessary, information may be accessible to service providers or professional advisers who assist with our website, communications, property development or related business activities. We do not sell personal information to third parties.

We may also disclose information where required or permitted by law, or where disclosure is reasonably necessary to protect our legal rights, website, customers or other persons.

Third-Party Services

Our website may use or link to third-party services such as Google Maps, website hosting providers, email services, security tools, analytics services or other technology providers.

These third parties may process certain information in accordance with their own privacy policies and terms. When you follow a link to an external website, the privacy practices of that external website will apply.

Cookies and Website Technologies

The Kohiwi Terraces website may use cookies or similar technologies to support essential website functions, improve website performance, understand general visitor activity or provide embedded third-party features.

You can usually control or remove cookies through your browser settings. Disabling certain cookies may affect the functionality of some parts of the website.

Storage and Security

We take reasonable steps to protect personal information against loss, misuse, unauthorised access, disclosure, alteration or other inappropriate use.

Information may be stored electronically through website hosting, email, business systems or service providers used to operate the website and respond to enquiries.

No website or electronic transmission method can be guaranteed to be completely secure. We therefore encourage users to avoid sending unnecessary sensitive information through ordinary website forms or email.

How Long We Keep Information

We retain personal information only for as long as it is reasonably required for the purposes for which it was collected, including responding to enquiries, maintaining relevant business records and meeting legal obligations.

Information that is no longer reasonably required may be deleted, anonymised or securely disposed of where appropriate.

Your Privacy Rights

Under New Zealand privacy law, individuals may have rights to request access to personal information held about them and to ask for information to be corrected where it is inaccurate.

If you would like to request access to, or correction of, personal information that we hold about you, please contact us using the details below.

Information Processed Outside New Zealand

Some technology providers used in connection with our website, hosting, email, analytics or other online services may operate infrastructure outside New Zealand.

Where personal information is disclosed outside New Zealand, we will seek to handle such disclosures consistently with applicable New Zealand privacy requirements.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, business practices, technology or legal requirements.

The latest version will be published on this page together with the date of the most recent update.